Customer Reviews

What drivers are saying about Graff Kia of Chesterton

At Graff Kia of Chesterton in Burns Harbor, IN, our reputation is built on what our customers say. Drivers consistently highlight our knowledgeable sales team, stress-free buying process, and a service department that keeps vehicles running at their best. From new Kia models to routine maintenance, customers notice the difference when staff listen, explain clearly, and deliver results without unnecessary hassle.

Our reviews are proof that we treat every customer with honesty and respect. Many customers mention quick responses, friendly guidance, and technicians who handle every service appointment efficiently.

When you visit Graff Kia of Chesterton, you can expect the same high level of care that earned these reviews.

We take every comment seriously, making sure our team grows alongside the trust of our customers. The result? A dealership where drivers feel confident, supported, and ready to return.


Review from Think pink
Think pink
11/9/2026
Valeria Golnzalez helped me get exactly what I was looking for in the budget that I needed. She was very polite and knowledgeable about the upgraded vehicle and explained everything in details. I must admit that I am so satisfied with my experience and will definitely refer others to her at Graff Kia Burns Harbor. You will not be disappointed! Ethan, give Valeria a raise, Please and Thank you!
Review from Isis Franklin
Isis Franklin
11/7/2026
Very nice and helpful staff. Being a first time buyer with a lot of questions, they made me feel comfortable and I’m very happy with my purchase.
Review from Brianna
Brianna
11/6/2026
Valeria was absolutely amazing in helping us find our car. Went above and beyond!
Review from b c
b c
11/4/2026
Everyone at Graff Kia was awesome but a special thanks to Valeria for her help! She got me in and out and in the car I wanted in no time and answered all my questions. Thank you again Valeria 😊
Review from maurice jordan
maurice jordan
11/3/2026
Great experience at Graff Kia. Valeria was a wonderful sales person. Very helpful. Juston stepped in to close the sale. Great Kia team.
Review from Michael Rodgers
Michael Rodgers
10/29/2026
Valeria was awesome and got me into the exact car I wanted and listened to what I needed. Justin the finance guy was awesome as well.
Review from Jaime Loftis
Jaime Loftis
10/28/2026
Nice place. Valeria was friendly and very helpful. The whole experience was great from start to finish! Thanks for helping us!
Review from Dexter Duke
Dexter Duke
10/28/2026
We were offered amazing service and got a great vehicle. I cannot ask for anything more when it comes to hospitality and professionalism. Also Val makes one amazing cup of water.
Review from K S
K S
10/28/2026
My wife and I purchased a vehicle today from Lindsay she was the bessssssttttttt. Good experience thank you so much!!!!!
Review from Karson Nowacki
Karson Nowacki
10/28/2026
Valeria is the best! She was totally transparent from the beginning. She was very kind and patient with all my questions, and got me into the car I wanted. Would definitely purchase from her and Graff Kia again 😊
Review from Cam Weiler
Cam Weiler
10/27/2026
My husband and I had the best experience with Will over the weekend! He was very personable and informed about the cars we looked at! He was able to give us a great deal on our new 27 Kia Telluride! Couldn’t say enough good things about Will! If you go here ask for Will!
Review from Tasha Osafo
Tasha Osafo
10/27/2026
Enjoyed my experience buying my Kia Sportage. Sales and finance were easy to deal with and took the time to answer all of my questions.