Customer Reviews

What drivers are saying about Graff Kia of Chesterton

At Graff Kia of Chesterton in Burns Harbor, IN, our reputation is built on what our customers say. Drivers consistently highlight our knowledgeable sales team, stress-free buying process, and a service department that keeps vehicles running at their best. From new Kia models to routine maintenance, customers notice the difference when staff listen, explain clearly, and deliver results without unnecessary hassle.

Our reviews are proof that we treat every customer with honesty and respect. Many customers mention quick responses, friendly guidance, and technicians who handle every service appointment efficiently.

When you visit Graff Kia of Chesterton, you can expect the same high level of care that earned these reviews.

We take every comment seriously, making sure our team grows alongside the trust of our customers. The result? A dealership where drivers feel confident, supported, and ready to return.


Review from James Rizza
James Rizza
7/20/2026
These folks are great. Brian took care of me right away. Service is unmatched. Two big thimbs way up
Review from Rach Browne
Rach Browne
7/18/2026
Thanks so much to Graff Kia for my pretty new Seltos! Great service with no high pressure! #KiaCowboy
Review from Melanie Cohen
Melanie Cohen
7/17/2026
Great friendly service from Nick the #kiacowboy
Review from Patricia
Patricia
7/16/2026
I would highly recommend Graff Kia in Burns Harbor. They completed service on my car very fast and kept me updated within the process. Brian there was a huge help.
Review from Beverly Brown
Beverly Brown
7/16/2026
I would like to thank the entire staff of graff Kia that waited on me and made my day and life much easier. Everyone was so kind to me and went beyond and above the call of duty to suffice my needs. Again thank you and God bless you all. I am a very satisfied customer. Beverly Brown
Review from Mike Purchla
Mike Purchla
7/15/2026
The manager at the service department was top notch! He went above and beyond to take care of the vehicle. Thank you!
Review from Brandi Davis
Brandi Davis
7/1/2026
I went into this Kia establishment with my eyes on one car and Nick made sure I didn’t leave without very professional and caring. Everyone was really friendly and helpful I highly recommend purchasing here if you are looking to get a dream Kia car. Make sure you all stop by to see the infamous Nick #KiaCowboy
Review from Jeff Trathen
Jeff Trathen
6/25/2026
We got an oil change and everything went great!
Review from Gabe Ramos
Gabe Ramos
6/25/2026
Amazing buying experience through the whole process! I personally went to 10+ dealerships on this go around of getting a new car - Graff was top tier and very competitive.
Review from Alyssa Torres
Alyssa Torres
6/24/2026
Whole process was so easy. Lindsay helped me and she was great! Was able to work with me so I can leave with a car. Lindsay and Justin helped me out by getting me the best deal and Justin explained the warranties so well and was able to get my APR down even more! All the staff was so friendly and kind! Would recommend anybody to go!
Review from Hunter Vedope
Hunter Vedope
6/17/2026
Very professional with their service department. Their power went out June 11 and still made the effort to give all customers a call on his personal phone to explain the delay. Very friendly and open with communication with work done to my car and warranty.
Review from Rob Breedlove
Rob Breedlove
6/17/2026
The Graff Kia team is a pleasure to work with.