Customer Reviews

What drivers are saying about Graff Kia of Chesterton

At Graff Kia of Chesterton in Burns Harbor, IN, our reputation is built on what our customers say. Drivers consistently highlight our knowledgeable sales team, stress-free buying process, and a service department that keeps vehicles running at their best. From new Kia models to routine maintenance, customers notice the difference when staff listen, explain clearly, and deliver results without unnecessary hassle.

Our reviews are proof that we treat every customer with honesty and respect. Many customers mention quick responses, friendly guidance, and technicians who handle every service appointment efficiently.

When you visit Graff Kia of Chesterton, you can expect the same high level of care that earned these reviews.

We take every comment seriously, making sure our team grows alongside the trust of our customers. The result? A dealership where drivers feel confident, supported, and ready to return.


Review from Natalie McGrogan
Natalie McGrogan
10/7/2026
Awesome service!
Review from L. Esserman
L. Esserman
10/7/2026
My husband brought our car over for it's 1st service and he was very happy with the service. He said that the service he received yesterday completely changed his not so good attitude about car dealers and service centers.
Review from Celinda Fulling
Celinda Fulling
9/29/2026
I was from out of town and called about an issue and they got me in immediately. The staff were also professional and friendly the service center even fixed the problem, washed my card and did an 11 point inspection. The waiting area was clean and comfortable and they updated me and kept me informed. I highly recommend them, a thousand stars.
Review from Debra Harris
Debra Harris
9/27/2026
The people was very friendly and the service was amazing. I appreciate the quick response for the request that I wanted in a SUV. I’m proud to be part of the Graff family.
Review from Sharon Much
Sharon Much
9/22/2026
Friendly courteous employees and great service, Thanks to all of you.
Review from Don Wooden
Don Wooden
9/22/2026
Excellent Dealership to deal with. They allowed us to do an extended test drive so we could make our decision if the Kia Carnival was the right vehicle for us which gave us peace of mind with the purchase. Torrie and Doc were awesome to work with and absolutely no pressure which is refreshing. Go to Boask and you won’t be sorry you did
Review from Stephen Fejes
Stephen Fejes
9/22/2026
Everyone was top notch, and Nick was a very helpful salesman. I couldn't recommend this place more! Thank you Nick and team! #kiacowboy
Review from Rae Ashby
Rae Ashby
9/19/2026
I had the best experience at Graff Kia! Tim was my salesperson and he went above and beyond! Trina, Ethan, and the rest of the staff truly cared about making sure I got everything I wanted! Thank you to the whole Graff team!
Review from Phil “Yukon” Peters
Phil “Yukon” Peters
9/17/2026
Great attention to our needs. The Graff Kia team and our salesperson Lindsay went above and beyond to make sure we went home with the vehicle we needed!
Review from Sandra Martin
Sandra Martin
9/15/2026
Great experience buying a car from Graff Kia! My salesperson William was knowledgeable and very low pressure, overall a great experience!!
Review from Glen Nicholson
Glen Nicholson
9/15/2026
great service and attention to customers.
Review from David O Kohler
David O Kohler
9/13/2026
Kia employies wre attentful, helpful, and curtious!! Thx again!