What drivers are saying about Graff Kia of Chesterton

At Graff Kia of Chesterton in Burns Harbor, IN, our reputation is built on what our customers say. Drivers consistently highlight our knowledgeable sales team, stress-free buying process, and a service department that keeps vehicles running at their best. From new Kia models to routine maintenance, customers notice the difference when staff listen, explain clearly, and deliver results without unnecessary hassle.

Our reviews are proof that we treat every customer with honesty and respect. Many customers mention quick responses, friendly guidance, and technicians who handle every service appointment efficiently.

When you visit Graff Kia of Chesterton, you can expect the same high level of care that earned these reviews.

We take every comment seriously, making sure our team grows alongside the trust of our customers. The result? A dealership where drivers feel confident, supported, and ready to return.


Review from Keri Szotek
Keri Szotek
2/19/2026
Brian and those at Kia were very helpful and prompt in taking care of my issues with my Sportage.
Review from Wanda Mazur
Wanda Mazur
2/18/2026
Very friendly and knowledgeable. Did a great job!
Review from sydney volom
sydney volom
2/17/2026
Cheapest oil change I have ever paid for! And they inspected everything my car needs soon/in the future. Thanks!!!
Review from Mark Stern
Mark Stern
2/17/2026
Work well done and promtly.
Review from Adrian
Adrian
2/13/2026
Professional staff, prompt service and clean facility highly recommended Kia dealership if your in northwest Indiana.
Review from Jeff Trathen
Jeff Trathen
2/12/2026
We got an oil change and everything went great!
Review from Phil Barone
Phil Barone
2/12/2026
Austin and his team in service always take great care of me. I’ve been a loyal service customer, and they went out of their way, above and beyond to get a part warrantied that for whatever reason was not warrantied by Kia for my model year. Saved me a lot of money and guaranteed my loyalty for life with Kia.
Review from Jim
Jim
2/12/2026
An exceptional buying experience. My sales person, sales manager, and finance manager were friendly and honest. No BS add-on's were presented which made the experience even better. I highly recommend this dealership.
Review from Crystal Soliday
Crystal Soliday
2/10/2026
I went in last week to have my tires rotated. While I was there, I was told my 2024 Kia EV6 needed a software update, and the update took longer than expected. The staff kept me informed throughout the process and even offered a courtesy vehicle if it wasn’t finished by a certain time. Fortunately, everything was completed in time for my next appointment. I really appreciated the clear communication and their willingness to help if I needed a car.
Review from William Snyder
William Snyder
2/9/2026
Employees spent extra time and patience explaining the tech features of my new vehicle as well as living up to their commitments. Good experience. Good coffee also.
Review from Jim Starin
Jim Starin
2/6/2026
They were honest, friendly and listened to what I wanted. What a difference from other car buying experiences
Review from Omerrial Butchee
Omerrial Butchee
2/5/2026
Brian and the staff demonstrated that they truly cared. Customer service at its best.