Customer Reviews

What drivers are saying about Graff Kia of Chesterton

At Graff Kia of Chesterton in Burns Harbor, IN, our reputation is built on what our customers say. Drivers consistently highlight our knowledgeable sales team, stress-free buying process, and a service department that keeps vehicles running at their best. From new Kia models to routine maintenance, customers notice the difference when staff listen, explain clearly, and deliver results without unnecessary hassle.

Our reviews are proof that we treat every customer with honesty and respect. Many customers mention quick responses, friendly guidance, and technicians who handle every service appointment efficiently.

When you visit Graff Kia of Chesterton, you can expect the same high level of care that earned these reviews.

We take every comment seriously, making sure our team grows alongside the trust of our customers. The result? A dealership where drivers feel confident, supported, and ready to return.


Review from Brandi Davis
Brandi Davis
7/1/2026
I went into this Kia establishment with my eyes on one car and Nick made sure I didn’t leave without very professional and caring. Everyone was really friendly and helpful I highly recommend purchasing here if you are looking to get a dream Kia car. Make sure you all stop by to see the infamous Nick #KiaCowboy
Review from Jeff Trathen
Jeff Trathen
6/25/2026
We got an oil change and everything went great!
Review from Gabe Ramos
Gabe Ramos
6/25/2026
Amazing buying experience through the whole process! I personally went to 10+ dealerships on this go around of getting a new car - Graff was top tier and very competitive.
Review from Alyssa Torres
Alyssa Torres
6/24/2026
Whole process was so easy. Lindsay helped me and she was great! Was able to work with me so I can leave with a car. Lindsay and Justin helped me out by getting me the best deal and Justin explained the warranties so well and was able to get my APR down even more! All the staff was so friendly and kind! Would recommend anybody to go!
Review from Hunter Vedope
Hunter Vedope
6/17/2026
Very professional with their service department. Their power went out June 11 and still made the effort to give all customers a call on his personal phone to explain the delay. Very friendly and open with communication with work done to my car and warranty.
Review from Rob Breedlove
Rob Breedlove
6/17/2026
The Graff Kia team is a pleasure to work with.
Review from Hannah M
Hannah M
6/17/2026
I had a great experience. Process was quick, effortless on my end, and Julianna was THE best. I feel like she listened to me and found me exactly what I asked for and wanted. Highly recommend asking for her!
Review from Michelle Weidenbach
Michelle Weidenbach
6/14/2026
Graff Kia has very friendly service employees. My Kia did not require service but was brought in for a mileage check for Kia fuel reimbursement program on my 2013 soul.
Review from Christian McCord
Christian McCord
6/12/2026
The team was very kind and helpful when I came in to get service done on my car!!
Review from Chase
Chase
6/12/2026
Whole team was incredibly nice and very professional. Julianna helped me pick out the car for me and I’ve over the moon! Will be recommending and returning for future business!
Review from Skylar McElheny
Skylar McElheny
6/11/2026
Even though diagnostic didn’t find anything on my random honking car alarm, the staff was very professional and didn’t charge me for diagnostic when they couldn’t find anything. Very customer oriented!
Review from S25 Ultra
S25 Ultra
6/11/2026
Took my wife and my vehicles here for some recalls and repairs. We are extremely happy with the customer service and repairs. Brian is very informative,polite,and professional Technician. I would recommend Graff Kia of Chesterton to anyone!