Customer Reviews

What drivers are saying about Graff Kia of Chesterton

At Graff Kia of Chesterton in Burns Harbor, IN, our reputation is built on what our customers say. Drivers consistently highlight our knowledgeable sales team, stress-free buying process, and a service department that keeps vehicles running at their best. From new Kia models to routine maintenance, customers notice the difference when staff listen, explain clearly, and deliver results without unnecessary hassle.

Our reviews are proof that we treat every customer with honesty and respect. Many customers mention quick responses, friendly guidance, and technicians who handle every service appointment efficiently.

When you visit Graff Kia of Chesterton, you can expect the same high level of care that earned these reviews.

We take every comment seriously, making sure our team grows alongside the trust of our customers. The result? A dealership where drivers feel confident, supported, and ready to return.


Review from Kathryn Scott
Kathryn Scott
8/26/2026
I absolutely love love this dealership!!!! Things have improved greatly since my last visit!!
Review from Ashly Thalmann
Ashly Thalmann
8/24/2026
Super helpful, didn’t rush me through the process, and was honest with me about all of the ins and outs. Nick was great! #kiacowboy
Review from John Morrow
John Morrow
8/24/2026
It was quick professional they didn't try to run circles around me. #kiacowboy
Review from audie balinao
audie balinao
8/22/2026
Great service! My favorite Kia dealership since 2012!
Review from Angie Prinz
Angie Prinz
8/20/2026
Awesome experience for my EV6 1st maintenance check.
Review from S Allen
S Allen
8/20/2026
Great service across the board. We really love our new Carnival. Ethan and Will provided top notch communication and really helped us find the perfect vehicle for our needs and budget.
Review from Adela Napier
Adela Napier
8/20/2026
Great!!!! Quick. Great price. No pushy sales.
Review from Aidan H
Aidan H
8/15/2026
I had a great experience with Graff. I had my baby with me and they were very understanding and helpful in expediting the process as much as possible. Pricing was completely transparent with no surprise costs at the last minute. Thank you Ethan and team!
Review from OVI Graphics
OVI Graphics
8/14/2026
Great dealership, Ethan, Nick, and Justin were amazing!!! Thanks again!!
Review from Lisette Flores
Lisette Flores
8/11/2026
Honestly the best hands down experience I’ve had purchasing a vehicle. Highly recommend, ask for Valeria.
Review from Jasmin Marie
Jasmin Marie
8/7/2026
Brian in the service department at Graff Kia was awesome! Very helpful, friendly, and knowledgeable. Despite me not having an appointment, with my check engine light on, he made sure my K5 was looked at as soon as possible. Thanks for all the help!
Review from Michael Miller
Michael Miller
8/4/2026
Very quick and professional service. I especially appreciate the timely communication...most dealers tell you that they'll let you know when the car is done and ready for pickup, and then you don't hear from them and you have to call. Graff said they'd call and they did. Very fair price for all the work that was done. Will take my Kia to them anytime it needs service.